Last Updated: 25/10/2024

Welcome to TravelPick! These Terms and Conditions outline the rules for using our services, which include our website, mobile applications, and any other services we provide. By accessing or utilizing our services, you agree to adhere to these Terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By using our website and services, you confirm that you are at least 18 years of age and have the legal authority to enter into this agreement. You agree to comply with these Terms and all applicable laws and regulations. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Definitions

• “Services” refers to all offerings provided by TravelPick, including travel bookings, customer support, and related services.
• “User” or “you” refers to any individual or entity accessing or using our services.

3. Booking and Payment

3.1 Booking Process

All bookings must be made through our official website or authorized platforms. You must provide accurate and complete information during the booking process. TravelPick is not responsible for any issues arising from incorrect information provided by you.

3.2 Payment Terms

Payment for your booking must be made at the time of confirmation. We accept various payment methods, including credit cards, debit cards, and other options specified on our website. All payments are processed through secure payment gateways, and we do not store your payment information.

3.3 Currency

All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. The final amount charged will be based on the current exchange rates at the time of payment.

4. Cancellation and Refund Policy

4.1 Cancellation Procedures

Cancellations must be submitted in writing to our support team at support@travelpick.in. Requests made via phone or other means will not be accepted. No refunds will be issued for cancellations; all bookings are final and cannot be canceled or modified once confirmed.

5. Changes to Bookings

5.1 Change Requests

To request changes to your booking, please email us at support@travelpick.in. We will make reasonable efforts to accommodate your requests, subject to availability.

6. Travel Insurance

TravelPick strongly recommends purchasing travel insurance to cover potential cancellations, medical emergencies, and other unforeseen circumstances. Travel insurance is not included in the price of your booking. We are not responsible for any losses or additional costs incurred due to travel delays, cancellations, or emergencies.

7. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when making bookings.
• Be responsible for all travel documents, including passports, visas, and any other requirements for your trip.
• Comply with all laws, regulations, and policies of your travel destination.
• Ensure that you have sufficient funds to cover all costs associated with your travel.

8. Liability and Disclaimers

TravelPick acts only as an intermediary between you and the service providers. We are not liable for any acts or omissions of service providers, including, but not limited to, airlines, hotels, and tour operators. TravelPick is not responsible for any loss, injury, or damage occurring during your travels or as a result of the services provided by third parties. In no event shall TravelPick’s liability exceed the amount paid by you for the services in question.

9. Governing Law

These Terms and Conditions are governed by the laws of Rajasthan. Any disputes arising from these Terms shall be resolved in the courts of Rajasthan.

10. Modifications to Terms

TravelPick reserves the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please reach out to us at:

• Email: support@travelpick.in
• Phone: +91 79767 03804 / +91 70234 82391
• Address: 16 Padmini Marg, Near HDFC Bank, Sunderwas, Ganapati Nagar, Udaipur, Rajasthan 313001

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

13. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and TravelPick regarding your use of our services and supersede any prior agreements or understandings.

14. User Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. TravelPick will not be liable for any loss or damage arising from your failure to comply with this obligation.

15. Intellectual Property

All content, trademarks, and other intellectual property associated with TravelPick are owned by or licensed to us. You may not use, reproduce, or distribute any content from our website without our prior written consent.

16. Feedback and Suggestions

We welcome your feedback regarding our services. However, any feedback or suggestions you provide will be considered non-confidential and will become the sole property of TravelPick.

17. Force Majeure

TravelPick is not liable for any failure to perform our obligations under these Terms if such failure results from any cause beyond our reasonable control, including, but not limited to, mechanical, electronic, or communications failures or degradation.